Excitement is in the air as we gear up for the vibrant Carnival season! To ensure you have an exceptional ride experience during this lively period, we've put together some tips to help you make the most of your Travee rides.
Plan Ahead: With the increased demand during carnival events, consider planning your rides in advance to secure a Travee driver conveniently.
Cancellations: To ensure a smooth experience for both riders and drivers, if you must cancel, please alert the driver immediately. This helps avoid unnecessary gas expenses as they drive to your location.
Be Ready for Peak Hours: Keep in mind that ride requests tend to peak, especially in the night/early morning period during carnival fetes. Allow for a little extra time when requesting a ride.
Cashless Payments: To streamline your ride experience, ensure your Travee account has sufficient funds for cashless transactions. It's a quick and convenient way to pay for your rides.
Communicate with Your Driver: Clearly communicate your pick-up location and any specific details to your driver. This helps ensure a smooth pick-up process, especially in crowded areas.
Small Change is Handy: While Travee transactions are typically cashless, having some small change on hand can be useful for tips or other small transactions.
Enjoy the Festive Vibes: Embrace the carnival spirit! Feel free to share your favourite carnival tunes with your driver or strike up a conversation about the festivities.
Safety First: Prioritize your safety by verifying your driver's details before entering the vehicle. Always buckle up and be mindful of road closures or traffic during carnival events.
Rate and Share Feedback: Your feedback matters! Rate your driver and provide comments to help us maintain the high standard of service you expect from Travee.
Respect Each Other: Misinformation, non-payment, and unfair behaviour will result in deactivation of your account as outlined in the Terms & Conditions for use of the Travee apps. Let's create a positive and respectful community during this festive season.
We hope these tips enhance your carnival experience with Travee. As always, if you have any questions or need assistance, our support team is here for you.